Effective Date: 21/02/2018
1. Who are we?
1.1 We are Infostain Ltd. You can contact us at. If you are using screen reading software, please ask someone to read out our email address to you. Other contact details are on our website.
2. What’s the point of this policy?
2.1 It tells you what to expect when we collect your personal information. Please only use our service if you are completely happy with this policy.
2.2 Generally, the policy covers only information provided to us. If you give personal information to other people, such as payment providers or other websites, please check their privacy policies.
3. Might the policy change?
3.1 Yes. We will post any new version on our website (please check whenever you visit the website) and also notify you by email or in-app message or otherwise. We will assume you agree to the new version of the policy if you use our website or app after its effective date.
4. Why do we need the information?
4.1 To provide you with our services in line with our contract with you.
5. What do we collect?
5.1 Information which you upload to our service us or otherwise give us such as your name, contact details and any personal information included in photos / videos or notes which you add to photos / videos.
5.2 Automated information relating to photos / videos you take within the app including date / time / location.
5.3 If you use any of our location-related services: Information about your actual location. You will be asked to consent to your data being used for this purpose. Our app may not work properly if you don’t give your consent. You can withdraw your consent at any time by deleting your account.
5.4 Automated information such as the internet protocol (IP) address used to connect your device to the internet, connection information such as browser type and version, information about your device including device-type and device identifier, operating system and platform, mobile network data, a unique reference number linked to the data you enter on our system, login details, clickstream data, details of your activity with date / time stamps including pages you visited and your searches / transactions.
5.5 If you log in via Facebook: Information from Facebook including your Facebook name / gender / ID / URL plus your email address.
5.6 Please note: All the above information is stored for every photo / video, regardless of the visibility settings. See below for information as to when information is displayed to other users.
6. What about cookies?
7. What do we do with personal information?
7.1 Provide and improve our service, e.g. send service messages.
7.2 Use it to recognise you when you visit or return to our service to track anonymised traffic and usage patterns, prevent or detect fraud or abuses and help us improve our service.
8. How long do we keep it?
8.1 We may keep information related to you for a period of up to ten months following the termination of your agreement with us or the deletion of your account or the deletion of a specific record of yours, so that we can deal with cases of fraud, copyright infringment and similar. That timeframe may vary if we are legally required to keep information for a particular period.
9. To whom do we send or make available your personal information? 9.1 To other people who supply us with a service, e.g. website hosts, content delivery networks and businesses which help us send communications or monitor our website.
9.2 To other users (photo / video and thumbnails, photo / video date, time and location, Facebook name, Facebook ID, Facebook URL, your photo notes) – unless you change the visibility settings with the app.
9.3 Please note: Information relating to the photos / videos that are created using our app is discoverable even if users, or members of the public, do not know the associated reference code(s) – simply because they can try looking up random reference codes on our database, one or more of which could belong to a user, much like a search of a random name on a social network could return results of users. The only way to remain publicly un-discoverable is to untick all the visibility boxes for every photo / video. Even in that case, users, or members of the public, may still know that a reference code exists on our system (as non-existent numbers return error messages) but they won’t be able to associate it with anyone.
9.4 To the relevant authorities or complainants, if we think the personal information breaches our terms and conditions, or it is necessary to protect us or others, or that a criminal act may have been committed, or we are required to do so by law or appropriate authority.
9.5 To potential buyers so far as reasonably necessary, in the case of an actual or proposed (including negotiations for a) sale or merger or business combination involving all or the relevant part of our business.
10. Do we send your information outside the European Union?
10.1 Your personal data is transferred to the US by our host Amazon, which we understand is certified under the EU-US Privacy Shield Framework. This provides certain safeguards in relation to the handling of your personal data. See here for more information: http://ec.europa.eu/justice/data-protection/document/citizens-guide_en.pdf.
11. What rights do you have?
11.1 To ask us for access to your personal information, to rectify it if there are mistakes, to delete or restrict or object to its use in certain circumstances or to “data portability”. (Some of these rights may not yet have come into effect.)
11.2 If you have a complaint about how we are dealing with your personal information, please contact us via the email address above. If you are not happy with our response or think we are not handling your personal information in accordance with the law, you can complain to the Information Commissioner’s Office (ICO).
11.3 For more information about your rights, visit the ICO’s website: www.ico.org.uk.
Version 1.3, 21/02/2018